eCleanup help

Frequently Asked Questions

Practical answers for reporting litter, claiming cleanup work, submitting photos, joining events, earning certificates, and building a verified environmental impact record.

Reporting Litter

How do I add a litter report?

Open the eCleanup map, choose the location of the litter, add a clear description, upload a photo, select relevant trash categories and size if available, then submit the report. Reports use GPS/map location data so the community can find the cleanup site.

What should I include in a good report?

Include a clear photo, a specific location, the type of waste if you can identify it, an approximate size, and notes about access or safety. Helpful reports make it easier for volunteers to decide whether they can clean the site.

Can I draw a cleanup area?

Yes. Reports can include an optional cleanup-area polygon when the litter covers more than a single point. This helps show the boundary of a park, shoreline, roadside, riverbank, or other area that needs work.

What happens after I submit a report?

The report becomes part of the public cleanup map after review or approval. Other people can view the location, understand the issue, and claim or join cleanup activity when the report is available.

Picking Up and Completing Cleanups

How do I pick up or claim a cleanup?

Open a report on the map or list, review the description and photos, then claim it if you are able to clean it safely. Claiming reserves the cleanup for a limited time so the community knows someone is on the way.

How should I prepare for litter cleanup?

Before cleaning, check the report location, weather, daylight, access rules, and any safety notes. Bring gloves, closed-toe shoes, bags, water, hand sanitizer, and a charged phone. Avoid sharp, chemical, medical, or hazardous waste unless you have proper training and local guidance.

How do I mark a cleanup as complete?

After cleaning the site, open the report and submit completion details. Add an after-photo and any notes about what was removed. Completed work becomes part of your verified environmental impact record.

Can more than one person join a cleanup?

Yes. Cleanup events can include participants, attendance confirmations, and completion details. Group same-day cleanup activity can also contribute toward certificate eligibility when the event requirements are met.

What if a cleanup location is unsafe?

Do not clean unsafe sites. Avoid hazardous materials, traffic risks, private property, restricted areas, needles, chemicals, unstable terrain, and situations requiring trained professionals. Report useful context, but use your own judgment and follow local laws.

Verification and Impact Records

How does eCleanup verify impact?

eCleanup records cleanup activity with timestamps, locations, photos, report status, participant records, and account history. This creates a shareable impact trail that is more useful than self-reported volunteer claims alone.

Are eCleanup records official volunteer hours?

eCleanup records are community impact records. They can support school, scholarship, CV, NGO, and volunteer documentation, but they are not official legal, academic, employment, or government verification unless the relevant institution separately accepts or confirms them.

Where can I see my cleanup history?

Signed-in users can view their profile to see cleanup activity, reports, participation, and certificates. Public pages explain the certificate rules, while personal records stay tied to the user account.

Certificates

How do I earn an eCleanup certificate?

Certificates are issued when your account meets the rules for a certificate type. Requirements may include account age, approved reports, confirmed cleanups, published articles, or coordinated cleanup event participation.

What certificate types are available?

Current public certificate types include Confirmed Nature Reporter, Community Eco Contributor, Green Article Writer, Eco Leader, and Group Same-Day Cleanup Achievement.

Can I share certificates on LinkedIn or applications?

Yes. Certificates are designed to be shareable on LinkedIn, CVs, applications, volunteering logs, and sustainability portfolios as evidence of environmental contribution.

Articles, News, and Stats

Can I submit an environmental article?

Signed-in users can submit educational articles for review. Published articles can contribute to environmental leadership records and certificate eligibility.

What is the news page for?

The news page surfaces environment stories related to cleanup action, pollution, waste systems, climate, conservation, and public policy. Some news items also appear as location-aware pins on the map.

What does the stats page show?

The stats page presents climate indicators and country waste metrics, including CO2 growth, temperature rise, sea level, recycling rates, landfill rates, plastic waste, food waste, and waste-sector emissions.

Accounts and App Access

Do I need an account?

You can browse public pages such as the map, articles, stats, news, certificates explanation, FAQ, and terms without an account. Creating or claiming activity, managing profile records, and submitting articles may require signing in.

Can I install eCleanup as an app?

Yes. eCleanup is installable as a web app on supported mobile and desktop browsers, so you can add it to your device without an app store download.